CONTACT US

Thank you for visiting DEMOBRICK.

If you have any questions about your order, shipping, returns, or our products, please feel free to contact us. Our customer service team will be happy to help.

Customer Support

Brand Name: DEMOBRICK

Email: service@demobrick.com

Customer Service Hours: Monday–Friday, 9:00–18:00 (UTC+8)

Response Time: 1–2 business days

What We Can Help With

You can contact us for support related to:

  • Order status and order updates

  • Shipping information and delivery questions

  • Returns and refund requests

  • Product questions before or after purchase

  • Missing, damaged, or incorrect items

Returns

If you need to return an item, please contact us first at service@demobrick.com before sending anything back.

We will provide the correct return address and return instructions after reviewing your request.

Please do not send items back without contacting us first, as returns sent to the wrong address may not be accepted.